Legal Disclaimer



Social Address: C/ Calderetas , nº 5 Punta Mujeres , Haría 35500 LAS PALMAS

Our VAT number is  B-35941749

Phone: 928 848 302

Fax: 928 597 322


Registered in: Lanzarote, page: IL-9012 VOLUME 375, BOOK 11, SHEET 11

Domain name:


The provider, responsible for the website, offers users this document which is intended to fulfill the obligations stipulated in the Law 34/2002 of Services of the Information Society and Electronic Commerce (LSSI-CE ) and inform all users of the website of the conditions of use of the website.

Any person accessing this website assumes the role of user, and is committed to the observance and enforcement of the provisions herein, and to any other law disposition that might apply.

The provider reserves the right to change any information that could appear on the website, without any forewarning or to inform users of such obligations, being enough with the publication on the website of the provider.


The provider disclaims any liability for the information posted on its website, provided that this information has been manipulated or introduced by a third party external to it.
The website of the provider may use cookies (small files of information that the server sends to the computer accessing the page) to perform certain functions that are considered essential for the proper functioning and monitoring of the site. The cookies used on the website are, in any case, temporary for the sole purpose of making transmission more efficient and disappear when the user closes the session. Under no circumstances the use of cookies will be done to collect personal information.
From the client's website you may be redirected to third party content websites. Since the lender cannot always control the content posted by third parties on their websites, it does not assume any responsibility for such content. In any case, the lender states that he will immediately proceed to remove any content that could violate national or international law, morality or public order, proceeding to the immediate withdrawal of the redirection to the website, notifying the competent authorities the content in question.
The provider is not responsible for the content and information stored, as an example but not limitated to these, forums, chat, blogs generators, comments, social networks or any other means which permit third parties to publish content independently on the website of the lender. However and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities and security forces, and working actively in the withdrawal or blocking of all content that might affect or violate the national or international law,, rights of third parties, or morality and public order. If user considers that exists on the website any content that could be susceptible to this classification, please immediately notify the administrator of the website.

This website has been reviewed and tested to work properly. In principle, the correct operation 365 days a year, 24 hours a day can be ensured. However, the lender does not rule out the possibility that there are certain programming errors, or that majeure happen due to , natural disasters, strikes or similar circumstances that make it impossible to access the website.

Data Protection

The provider is deeply committed to compliance with Spanish regulations to protect personal data, and ensures full compliance with the obligations laid and the implementation of security measures provided for in art. 9 of Law 15/1999 on the Protection of Personal Data (LOPD) and Regulation Development LOPD.

The provider offers users the Privacy Policy of the entity informing users about the following aspects:

  • Aloe Plus Lanzarote, S.L.

  • Register

  • Electronic Commerce Electrónico.

  • Queries

You can exercise your rights (ARCO) access, rectification, cancellation and opposition to:

Aloe Plus Lanzarote, S.L.
C/ Calderetas ,  nº 5  Punta Mujeres , Haría 35500 LAS PALMAS
Haría  (Lanzarote)35500 LAS PALMAS

Through the email indicated above, crediting your personality by photocopy of identity card, indicating the object of your claim.

To show the quality seal of Trusted Shops and the valuations gathered,as well as to offer products of Trusted Shops to buyers after placing an order,this website includes the Trustbadge sign of Trusted Shops.

For the purposes of weighting of interests,this allows us to protect mainly our legitimate interests when marketing our offer in the best way. The Trustbadge sign and the services advertised with it constitute an offer from the Trusted Shops GmbH, Subbelrather str.15C, 50823 Cologne (Germany)

Everytime the Trustbadge badge in consulted,the web server automatically saves the so-called server registration file which contains,for example,your IP address,the date and time of your visit,the amount of data transmitted and the requesting provider (access data),while registering the visit. These access data will not be evaluated and automatically overwritten until seven days after concluding your visit to the page.

Other personal information is transmitted only to Trusted Shops,if,once an order has been placed, you have opted for the use of Trusted Shops or have already registered to enjoy its use. In this case, we will apply the contract that has been accepted between you and Trusted Shops.

Intellectual and Industrial Property

The website, including, but not limiting, its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and / or graphics are the property of the provider or iit has a license or authorization from the authors. All website contents are adequately protected by the rules of intellectual property and registered in public records.
Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution and marketing, in any case requires the prior written approval by the provider. Any use not previously authorized by the provider will be considered a serious breach of the rights of intellectual property of the author.

The designs, logos, text and / or graphics outside the provider and that may appear on the website belong to their respective owners, being themselves responsible for any dispute that may arise in respect to them. In any case, the lender has the express prior authorization from them.

The provider recognizes their holders the rights of intellectual property, not implying its mere mention or appearance on the website any rights or liability of the provider on them, nor endorsement, sponsorship or recommendation by thereof.

To make any comments concerning possible breaches of the rights of intellectual property, as well as any of the content of the website, you can do so via the following email.

Right of withdrawal

You are entitled to withdraw from this contract within 14 days without justification.

The withdrawal period will expire in 14 days from the day you or a third party indicated by you, other than the carrier, has acquired the physical possession of the goods.

To exercise the right of withdrawal, you must notify us, (ALOE PLUS LANZAROTE, SL c / Calderetas, 5 Punta Mujeres - Haría 35540. Phone: +34 928 59 73 21. Email:, your decision of withdraw from the contract by an unequivocal statement (eg a letter sent by mail, fax or email). You may use this withdrawal form , although its use is not mandatory. 

To meet the withdrawal period, the communication concerning the exercise of this right must be sent before the expiry of the deadline.

Effects of withdrawal

In case of withdrawal on your side, we will refund all payments received from you, including delivery charges (with the exception of the additional costs resulting from the choice on your side of a delivery other than the least expensive mode of ordinary delivery that we offer) without undue delay and in any case not later than 14 days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to carry out such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, there will be no extra costs as a result of repayment. We may withhold the reimbursement until we have received the goods back or you have supplied evidence of return thereof, depending on what condition is met first.

You should restore or deliver the goods directly to ALOE PLUS LANZAROTE, SL, c / Martinez Montañez, 6 Arrecife (Argana Baja) 35500 Las Palmas, without undue delay and, in any case, no later than within 14 days from the date on which we were informed of your decision to withdraw from the contract. The deadline is met if you send back the goods before the end of that period. You will have to assume the direct cost of returning the goods.

You will be the only responsible for the loss of value of the goods resulting from a handling different to the necessary one to establish the nature, characteristics and functioning of the goods

The right to cancel does not apply to the following kind of contracts:



a) Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.


b) Contracts for the supply of goods which are liable to deteriorate or expire rapidly.


c) Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.


d) Contracts for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.


e) Contracts for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.


f) Contracts for the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications.


Guarantees for consumer goods

In case of defective product, the seller shall proceed, as appropriate, to the repair, replacement, price reduction or termination of contract negotiations that will be free to the consumer and user. The seller is responsible for failures that become apparent within two years from delivery. The consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.

However considering that some products marketed on this website have a period of less than two years life, these deadlines will apply given the nature of the product as sold.

Applicable Law and Jurisdiction

"These General Terms are governed by Spanish law. The parties submit, at its option, to resolve conflicts and renounce to any other jurisdiction, the courts of user's domicile. Besides, as an entity attached to TRUST ONLINE and in the terms of its Code of Ethics, in case of disputes relating to contracting and online advertising, data protection, child protection and accessibility, the user could go to extrajudicial mechanism for solving disputesTRUST ONLINE (, embodied in the Jury of Advertising and the National Consumer Arbitration Board.extrajudicial mechanism for solving disputes "

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